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Building a Vision for the Future The United States and the world are facing two preeminent energy challenges: the rising cost of energy and the impact of increasing energy use on the environment. As a regulated public utility and one of the largest energy delivery companies in the Mid-Atlantic region, Pepco Holdings Inc. (PHI) recognized that it was uniquely positioned to play a leadership role in helping meet both of these challenges. IBM The Utilities Project Volume 8, May 19, 2008
Smarter Prices for Smarter Consumers in Ontario Smart metering technologies are making it possible to provide residential utility customers with the sophisticated “smart pricing” options once available only to larger commercial and industrial customers. When integrated with appropriate data manipulation and billing systems, smart metering systems can enable a number of innovative pricing and service regimes that shift or reduce energy consumption. James Strapp, IBM, Chris King, eMeter Strategic Consulting The Utilities Project Volume 8, May 19, 2008
The GridWise Olympic Peninsula Project The Olympic Peninsula Project consisted of a field demonstration and test of advanced price signal-based control of distributed energy resources (DERs). Sponsored by the U.S. Department of Energy (DOE) and led by the Pacific Northwest National Laboratory, the project was part of the Pacific Northwest Grid- Wise Testbed Demonstration. IBM The Utilities Project Volume 8, May 19, 2008
Utility Realizes 57 Percent Increase in E-Bill Adoption with Comprehensive ‘Green’ Marketing Campaign Consolidated Edison Co. of New York (Con Edison) is a regulated utility serving 3.2 million electric customers in New York City and Westchester County. The company recognized that it could realize significant cost savings if more customers would adopt electronic billing, where bills are delivered electronically without a paper version. Eliminating the printing, postage, labor and equipment costs associated with paper billing can result in significant cost savings. CheckFree The Utilities Project Volume 8, May 19, 2008
CASE STUDY: CheckFree Utility Company Realizes 57 Percent Increase in E-Bill Adoption Rate with Comprehensive “Green” Marketing Campaign CheckFree The Utilities Project Volume 7, May 14, 2007
Challenges of Demand Response and Distributed Generation The Olympic Peninsula Project factored in ecological concerns while determining the optimal balance of demand response and distributed generation dispatch in response to the current state of the system. IBM The Utilities Project Volume 7, May 14, 2007
Automating Maintenance Part of Seabrook's Pursuit of Excellence: An MRO Software Case Study MRO Software, a leading global provider of strategic asset management solutions for the management and optimization of assets, helped the Seabrook nuclear power station see tangible improvements in our safety, performance, and maintenance processes. MRO Software The Utilities Project Volume 3, April 01, 2003
MAXIMO Fuels Columbia Gas Transmission's Maintenance Activities: An MRO Software Case Study MRO Software, a leading global provider of strategic asset management solutions for the management and optimization of assets, helped Columbia Gas Transmission to improve operator and technician efficiency and accuracy. MRO Software The Utilities Project Volume 3, April 01, 2003
Yallourn Energy Powers Maintenance Efforts with MRO Software's Strategic Asset Management Solution: An MRO Software Case Study MRO Software, a leading global provider of strategic asset management solutions for the management and optimization of assets, assisted Yallourn Energy, which operates Australia’s second largest open cut coal mine and owns and supplies the Yallourn "W" Power Station, streamline operations and reduce IT and inventory costs. MRO Software The Utilities Project Volume 3, April 01, 2003
Science Applications International Corporation (SAIC) Streamlines Operations with SAP’s R/3 Enterprise SAIC is a leader in systems design and integration, information security, IT outsourcing, and telecommunications networking and support, with more than 41,000 people at offices in more than 150 cities worldwide and a 32-year continued growth record. This is their SAP Case study. SAP The Utilities Project Volume 2, January 15, 2002
ConsumerLinX by ConneXt Effectively Addresses Current and Future CIS Needs No single tool at a utility's disposal has as much impact on success or failure as the CIS. In this example, PSE's implementation of ConsumerLinX effectively addresses a utility's current and future information needs. By using ConsumerLinX, PSE has the flexibility to adjust to the ever-changing energy market. Connext The Utilities Project Volume 1, November 15, 2000
PeopleSoft Focuses on Performance at Detroit Edison Two years ago, facing deregulation and the need to become more competitive, Detroit Edison decided it needed an in-depth understanding of the true nature of its costs. When PeopleSoft offered the chance to beta-test a new Activity-Based Management (ABM) analytics product for the enterprise, jointly developed with KPMG, Detroit Edison quickly accepted. PeopleSoft, Inc. The Utilities Project Volume 1, November 15, 2000
Primavera's Proactive Planning Helps Utility Complete Pre-Summer Projects A case study on how Primavera's proactive planning helps utility companies complete pre-summer projects. Primavera Systems The Utilities Project Volume 1, November 15, 2000
Princeton eCom and NUI — More Choices for Customers To stay competitive and introduce a new level of customer service, NUI became the first utility to present a bill on the Internet. Giving their customers the power to view, analyze, and pay their bills online leads to increased customer satisfaction. Princeton eCom The Utilities Project Volume 1, November 15, 2000

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